Welcome to our website! As we have the ability to list several hundred items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 573-248-1442 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Whirlpool 2.0 cu. ft. Capacity Steam Microwave With CleanRelease® Non-Stick Interior

Model # WMH53520CS

 4.5 out of 5 (2522 Reviews)

Call for Our Best Price

Request Quote

Friday Hours:
9:00 AM to 6:00 PM
Call Store

Product Details

Features:

  • CleanRelease® Non-Stick Interior
  • Sensor Cooking
  • Recessed, Stoppable Glass Turntable
  • Hidden Vent
  • 90° Hinge
  • Dishwasher-Safe Turntable Plate
  • 4-Speed, 400 CFM Vent Fan
  • Microwave Presets
  • Add 30 Seconds Option
  • Cooking Rack
  • #1 Selling Appliance Brand in the U.S.A.

Specifications

Dimensions
Cutout Width 30.0 in
Depth 16-1/8 in
Depth Closed Excluding Handles 16-5/16 in
Depth With Door Open 90 Degree 39-1/2 in
Height 17-1/8 in
Width 29-7/8 in
Configuration and Overview
ADA Compliant No
Microwave Type Over-the-Range
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
UL UL
Controls
Number of Keypads 21
Microwave Details
Cavity Finish Powder Coat
Convection No
Cooking Power 1000 w
Microwave Selections Add 30 Seconds, Control Lock, Beverage, Cook, Cook Power, Cook Time, Defrost, Dinner Plate, Fresh Vegetable, Frozen Entree, Keep Warm, Pizza, Popcorn, Potato, Reheat, Soften/Melt
Number or Racks 1
Scrolling Electronic Display Yes
Sensor Cooking Yes
Turntable Stoppable
Turntable Diameter Size 12.0 in
Details
Clock Yes
Night Light Yes
Number of Power Levels 10
Timer Yes
Ventilation System
Blower Type Dual Centrifugal
Duct Direction Vertical or Horizontal
Duct Outlet Size 3 1/4 x 10
Duct Type Convert Recirc\ Horz & Vert Exh
Filters Charcoal Odor Removing Filter
Number of Speeds 4
Ventilation Type Updraft
Certifications
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Electrical
Amps 15 or 20
Hz 60
Volts 120
Configuration
Microwave Configuration Microwave Hood Combination

Warranty

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Delivery

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Help

Questions or Comments?
Call 573-248-1442. for assistance. Click Here. for Vans Appliance and More locations and contact information.

When it comes to buying new appliances for your home, there are a lot of choices available to you. We merchandise our store with careful consideration, striving to carry the appropriate variety of the best brands available today. We know everything about our products and are eager to help you find anything that fits your unique needs. Let us help you find your perfect match in size, features, price, and style.

Finding the right appliance can be a daunting task, but one well worth the effort. You'll use your new appliances often, and they add value, style, and convenience to your home. Make sure you have the right information to help you make these important decisions. Shop with experts who can show you the best selection available and answer all your questions; come see our inventory of the latest trends and the most dependable manufacturers.

Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

Come shop with us!

Reviews

4.5 out of 5 (2522 Reviews)

90% of reviewers recommend this product to a friend.

Over a year and DEAD

Submitted by quartz - 11/28/2019

Bought it with the new house and keeps saying error similar to the post below open/close and then just dead
Originally posted on Whirlpool.com

  • Capacity: 3
  • Design: 3
  • Easeofuse: 2
  • Features: 2
  • Innovation: 2
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Dead in less than 2 years

Submitted by LVSK - 11/23/2019

Lights are on but nobody's home. It appears to be on but no heating. Moderate and gentle use for about 2 years. This is the worst. I had Frigidaire before for 15 years and never had any issues, the only reason I replaced it was the aesthetics. Wish I kept my old ugly but perfectly well functioning microwave instead of this dead box.
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 5
  • Innovation: 2
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Great features.

Submitted by KMacD - 11/22/2019

This microwave is quiet, efficient and has multiple settings.
Originally posted on Whirlpool.com

Gift box Incentivized Review

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 5
  • Innovation: 5
  • Performance: 5
  • Quality: 5
  • Soundlevels: 5
  • Value: 5

Yes, I recommend this product

Loved this microwave until it just stopped working

Submitted by EJackson12 - 11/16/2019

Was so happy with this microwave until it would stop working and kept flashing open/close door. Now it won't work at all!!! Plugged it back in and now nothing works, the display screen won't light up, it's as if there is no power to the microwave. I checked the outlet and the outlet is working fine. Don't know why this happened but it is very upsetting when you bought a $345 microwave that doesn't work at all!!!
Originally posted on Whirlpool.com

  • Capacity: 5
  • Performance: 1
  • Quality: 1
  • Value: 1

No, I do not recommend this product

WMH53520CS-7 2017 model

Submitted by Cheryl 314 - 11/3/2019

We bought this in summer of 2017. It stopped heating a year later. Whirlpool sent someone to fix it & it worked for another 13 months. It's not heating again. Had my old one 13 + years with no issue. This one is a complete dud. The amount it costs to fix it (service call, labor, parts (whirlpool will pay for parts only if it's the exact same problem) is hardly worth it to take a chance of it doing this again in another year. Don't recommend this model.
Originally posted on Whirlpool.com

  • Capacity: 4
  • Design: 1
  • Easeofuse: 4
  • Features: 4
  • Performance: 1
  • Quality: 1
  • Soundlevels: 4
  • Value: 1

No, I do not recommend this product

We also got struck with the door error issues

Submitted by drclogic - 11/3/2019

As many others have stated this microwave has issues with the door. After about 3 years we started getting the door isn't closed error. It is out of warranty but I expected a better quality product. It is sad that we have advanced technology but yet appliances made decades ago still work while new appliances break after a few years.
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 4
  • Easeofuse: 4
  • Features: 4
  • Innovation: 2
  • Performance: 1
  • Quality: 1
  • Soundlevels: 4
  • Value: 2

No, I do not recommend this product

Same as everyone else. Door switch doesn't work.

Submitted by Ltdan64 - 10/23/2019

We bought our first house which came with all brand new whirlpool appliances. Only issue we've had with any of them is the microwave. It will not work as the door is not recognized as closed. Recommend check reviews for this specific model on Home Depot's website as almost every one has the same issue and most happens at the same exact time, 2 years in. From other reviews I already know whirlpool will not stand behind their product as it is out of 1 year warranty even though this is due to product malfunction and no damage whatsoever. There should be some type of quality program or recall. I have no problem with buying a new microwave, but after going through reviews on different websites I will not be buying anymore whirlpool products because I don't plan in doing it every two years.
Originally posted on Whirlpool.com

  • Capacity: 4
  • Design: 1
  • Easeofuse: 1
  • Features: 2
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 4
  • Value: 3

No, I do not recommend this product

Great Appliance!

Submitted by Glancey - 10/18/2019

This microware does everything well. It is Great! Very happy I listened to the fine folks at Paul's Appliance in Newark.
Originally posted on Whirlpool.com

Gift box Incentivized Review

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 5
  • Innovation: 5
  • Performance: 5
  • Quality: 5
  • Soundlevels: 5
  • Value: 5

Yes, I recommend this product

Failed after 2 years!

Submitted by gddo - 9/23/2019

I bought this microwave just over 2 years ago after reading all the wonderful reviews. It worked great up until recently. It would periodically not work, saying open/close door. Then, it would flicker back on at times. Twice, it actually continued running after you opened the door. That is extremely dangerous! I don't have an extended warranty so now I am stuck with a faulty and dangerous microwave. I will never buy Whirlpool again!
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 5
  • Innovation: 5
  • Performance: 3
  • Quality: 1
  • Soundlevels: 5
  • Value: 1

No, I do not recommend this product

Great microwave

Submitted by cnarita7 - 9/16/2019

I've had this microwave for several months now and I love it! It's easy to use and easy to keep clean. It's so quiet that at times I have to double check that I turned it on. You will not regret buying this microwave.
Originally posted on Whirlpool.com

Gift box Incentivized Review

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 5
  • Innovation: 5
  • Performance: 5
  • Quality: 5
  • Soundlevels: 5
  • Value: 5

Yes, I recommend this product

Stainless steel....Yeah right

Submitted by Disgruntled Customer24 - 8/26/2019

So my wife and I purchased a new whirlpool "stainless steel" microwave. We replaced an older microwave and while all our other appliances are Frigidaire Gallery we were attracted by the look and features of this microwave. Fast forward a few months and we are cleaning our appliances when we find that after cleaning the fridge, dishwasher, and stove with no issues, that the microwave immediately after spraying the handle with cleaner it turned a milky white and blotchy. So now the microwave handle is ruined and after calling customer service they admit that the handles are not made of stainless steel and that the stainless steel they use is not as quality as what is used by the Frigidaire products. Extremely disappointed with this purchase and will NEVER buy another Whirlpool product again.
Originally posted on Whirlpool.com

  • Capacity: 1
  • Design: 1
  • Easeofuse: 1
  • Features: 1
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 1
  • Value: 1

No, I do not recommend this product

Seems there is an issue with the door, not happy!

Submitted by CharleneB - 8/6/2019

We bought this microwave 1 1/2 year ago, having issue with the door. Will not work consistantly. Very frustrating as we paid for installation and will have to replace.
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 2
  • Easeofuse: 5
  • Features: 5
  • Innovation: 5
  • Performance: 1
  • Quality: 1
  • Soundlevels: 5
  • Value: 3

No, I do not recommend this product

Defective door, just like everyone else

Submitted by Another failed device - 7/14/2019

Manufactured Sept 2016, and issues started with the door latch detection (open / close errors) after just a year. Clearly a known defect. Errors get more frequent over time until the unit is inoperable. Whirlpool, instead of replying with call customer service. Reply with how to fix this known problem!
Originally posted on Whirlpool.com

  • Capacity: 2
  • Design: 3
  • Easeofuse: 4
  • Features: 4
  • Innovation: 4
  • Performance: 4
  • Quality: 1
  • Soundlevels: 4
  • Value: 1

No, I do not recommend this product

Open/close door error strikes again

Submitted by westcoastjoe654 - 6/6/2019

Like so many others our microwave is malfunctioning with this open/close door issue. Started about a year ago and it's finally to the point that it won't work at all. I have someone coming out tomorrow to look at it, but - based on what everyone else says in their one-star reviews - I'm not optimistic. Spent $3,000 for Whirlpool appliance package July 2016. Dishwasher broke less than a year later. Than this microwave issue started shortly after that. Definitely regretting my choice to buy Whirlpool.
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 1
  • Easeofuse: 5
  • Features: 4
  • Innovation: 3
  • Performance: 1
  • Quality: 1
  • Soundlevels: 5
  • Value: 1

No, I do not recommend this product

It did have good featues

Submitted by Kalisue12 - 5/18/2019

My microwave is less then 2 years old. It has just quit there is nothing that works on it. Very disappointed in this product
Originally posted on Whirlpool.com

Gift box Incentivized Review

  • Capacity: 3
  • Design: 3
  • Easeofuse: 3
  • Features: 2
  • Performance: 2
  • Quality: 1
  • Value: 2

No, I do not recommend this product

Stopped heating food after 2.5 months

Submitted by COwn - 4/28/2019

This microwave stopped heating food after two and half years. I paid $85 for a service call to find out the part that needs to be replaced will cost more than a new microwave. They advised me it was not worth the repair. I contacted Whirlpool thinking they would stand behind their product but I was told they would not do anything. I asked if they would give me a credit for a new product but they also said no to that. However, they did tell me I was loyal, how nice. The lack of customer support is more frustrating than a product that does not last.
Originally posted on Whirlpool.com

  • Design: 4
  • Easeofuse: 4
  • Features: 4
  • Quality: 1
  • Value: 1

No, I do not recommend this product

Product Non-functional

Submitted by Mermo - 4/25/2019

After 1.5 years, same issues as others have reported. It won't work and there is no program reset that I can find that will clear the errors.
Originally posted on Whirlpool.com

  • Capacity: 3
  • Design: 2
  • Easeofuse: 2
  • Features: 2
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Same door switch problems

Submitted by dsconnell - 4/24/2019

Our micro started having problems at 6 months. Technician came and said a door switch needed adjustment. At 11 months same thing, only this time they replaced the whole door switch assembly which lasted about 8 months this time. It's now just over 2 years old and we will replace this microwave once we have the money...but NOT with another Whirlpool. We bought the matching Whirlpool oven and I'm kicking myself now. I've read about this same microwave problem more than I care to say. We reset ours by unplugging it and letting it sit for 30 seconds. Then of course we have to reset the clock. Really disappointed in this brand. Model: WMH53520CS-7, Serial: TR 7 01 11637, Manufacture Date: 01/2017. Time for a RECALL!
Originally posted on Whirlpool.com

  • Capacity: 3
  • Design: 3
  • Easeofuse: 3
  • Features: 3
  • Innovation: 3
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Door Close Error

Submitted by BustedMic - 4/17/2019

I hate to dogpile, but I am having the same issue with this microwave giving the "Close Door" error. I've cleaned the contacts and it worked for a couple of days and then failed again. We paid for the upgrade on the microwave when we had our home built. We made it 3 years before it started to fail consistently. Now we're having to replace it and it won't be with a Whirlpool. I will mismatch appliances, but I would rather they work.
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 1
  • Easeofuse: 5
  • Features: 4
  • Innovation: 2
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Door switch issue after barely 2 years.

Submitted by glo511 - 4/13/2019

I really liked this microwave until it started to get temper-mental and stop working regularly after barely 2 years of use. Serial no TR 6 37 34032. Told it's a Door switch issue and both will need to be replaced $200 + service fee. Suggested to just buy a new one. How disappointing. I see this same model (diff serial #s) were recalled previously for fire hazard. Cmon Whirlpool... so disheartening.
Originally posted on Whirlpool.com

  • Capacity: 2
  • Design: 4
  • Easeofuse: 4
  • Features: 4
  • Innovation: 4
  • Performance: 1
  • Quality: 1
  • Soundlevels: 4
  • Value: 1

No, I do not recommend this product

Had for about 2 years - broken twice already

Submitted by ME6128 - 4/4/2019

We bought this brand new in April of 2017. Jan of 2018, quit working. Something about "the door isn't shut", but it was. Got it fixed. March 2019, broke again. Pretty sure it is the same part. Total piece of junk. Between that and the loud noises our 3 year old Whirlpool refrigerator are making, we will never be buying Whirlpool brand anything again.
Originally posted on Whirlpool.com

  • Capacity: 3
  • Design: 5
  • Easeofuse: 3
  • Features: 3
  • Innovation: 3
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Broke 3 Months After Warranty Expired

Submitted by Disappointed Like Others - 3/30/2019

I'm very disappointed in the quality of this microwave. I loved it until the warranty expired and three months later it broke. Had a repairman out to look at it and he said the fan broke. For such an expensive microwave that shouldn't happen so fast. I installed it about three months after i bought it so I really only used it for a year and it didn't get heavy use. Its used just for one person (not a big family). And I only use it to heat up water for tea and heat up left overs. I never cook in it. How does whirlpool time it so well that so many of these microwaves break just after the warranty is up? Buyer beware.
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 5
  • Innovation: 3
  • Performance: 4
  • Quality: 1
  • Soundlevels: 5
  • Value: 1

No, I do not recommend this product

Terrible Quality

Submitted by Jessica2788 - 3/27/2019

I bought this microwave in April 2017, it started malfunctioning in May 2018, right after the warrantee was up. I would get an "open/close door" error message everytime I tried to microwave something, even though the door was closed. Then sometimes it would work fine, it was finicky, and with no pattern, sometimes it would work, sometimes it wouldn't. Finally it completely stopped working, i had 3 different repair technicians out and none of them could repair it, saying it would be cheaper to repair the whole thing. I'm very disappointed, these microwaves should certainly last more than a year, especially Whirlpool.
Originally posted on Whirlpool.com

  • Capacity: 1
  • Design: 1
  • Easeofuse: 1
  • Features: 1
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 1
  • Value: 1

No, I do not recommend this product

So far so good!

Submitted by dp27 - 3/22/2019

Installed this microwave 2 weeks again to replace the previous model we had for 10 years. Love the new features!
Originally posted on Whirlpool.com

Gift box Incentivized Review

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 5
  • Innovation: 4
  • Performance: 5
  • Quality: 5
  • Soundlevels: 5
  • Value: 5

Yes, I recommend this product

Aweful microwave

Submitted by Wriggm12 - 3/11/2019

I purchased it on 12/27/2015, it died on me today. I am very disappointed in it going out this soon. Microwaves last a long time and this is so unacceptable they sold all these bad ones. The issues i had is the same as everyone else. Sensor was saying close door when the door was closed.
Originally posted on Whirlpool.com

  • Capacity: 1
  • Design: 1
  • Easeofuse: 1
  • Features: 1
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 1
  • Value: 1

No, I do not recommend this product

Door Sensor Same as everyone else

Submitted by FrustratedinJersey50 - 3/7/2019

I bought this microwave about a year ago. Keep getting this error message.Open/Close door and it wont work! Call the service number and of course its going to cost to get it fixed. I mentioned the reviews I had just read and was told "Lesson Learned, Read the reviews prior to buying" and that is how she "resolved" my problem. Very disappointed and frustrated with this product.
Originally posted on Whirlpool.com

  • Capacity: 2
  • Design: 2
  • Easeofuse: 1
  • Features: 2
  • Innovation: 2
  • Performance: 1
  • Quality: 1
  • Soundlevels: 1
  • Value: 1

No, I do not recommend this product

Horrible Door Sensor Issues

Submitted by Taylor26.2 - 3/6/2019

We've had this microwave fro about two years, and in the past year or so we've had nothing but problems with constantly receiving error messages to open/close door when trying to heat food...even thought the door is closed. Sometimes this goes on for several minutes, sometimes for several days. The switch has been repaired 2 times already, and only lasts for a couple of weeks. Looking at other reviews of this model, this is clearly a problem MANY others are having. Whirlpool needs to consider resolving this issue before they lose another customer.
Originally posted on Whirlpool.com

  • Capacity: 1
  • Design: 3
  • Easeofuse: 1
  • Features: 2
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 2
  • Value: 3

No, I do not recommend this product

Says the door is open all the time and wont start!

Submitted by Microwave Nightmare - 3/4/2019

THis microwave will drive you crazy...constantly telling you htat the door is open and then it wont start. You can fix it but it will continue to say true door is open. Whirlpool should replace this DEFECTIVE microwave to every owner with this problem or lose our business for any Whirlpool and Whirlpool associated product. Nightmare appliance to own and was expensive to buy. Regret the purchase.
Originally posted on Whirlpool.com

  • Capacity: 1
  • Easeofuse: 1
  • Features: 1
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 1
  • Value: 1

No, I do not recommend this product

Worked for less than 2 yrs. Now DEAD.

Submitted by keltec - 3/2/2019

Bought WMH53520CS-6 in SS on 2/4/17. Was building a new home. Moved in to new home on 5/3/17. Was having the SAME door / close issues that many others have posted here. It worked some time, then no work, ect.... Now it is completely dead. It died 2/28/19. Now I have no Microwave in my new home / kitchen. I thought Whirlpool was a good brand. I guess I was incorrect. 1 star. Stay away from this brand and model.
Originally posted on Whirlpool.com

  • Capacity: 3
  • Design: 1
  • Easeofuse: 3
  • Features: 3
  • Innovation: 3
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Too many problems

Submitted by measoccermom - 2/27/2019

I have add this microwave for 3 years and have nothing but problems with the door switch. Constantly receive error message to open/close door. Sometimes this goes on for several minutes. The switch has been repaired 3 times. At this point, it will no longer work. Feel paid too much money to have to replace after just 3 years of constant problems. I loved the microwave when it did work.
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 3
  • Easeofuse: 4
  • Features: 4
  • Innovation: 4
  • Performance: 1
  • Quality: 3
  • Soundlevels: 1
  • Value: 1

No, I do not recommend this product

Money pit

Submitted by LizBearden - 2/22/2019

I bought this two years ago. So far it has needed the same fix 3 times. I will now have to pay 75.00 to get it fixed. The tech who came the fist time said Whirlpool made it that way so you would have to pay to fix it. Cheaper to put in the .50 part then to make a decent microwave. Told us to always cook with the fan on and that would keep it from happening sooner but not prevent it.
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 4
  • Easeofuse: 3
  • Features: 4
  • Innovation: 4
  • Performance: 1
  • Quality: 1
  • Soundlevels: 4
  • Value: 3

No, I do not recommend this product

Works when it wants........

Submitted by Ken Sr. - 2/20/2019

We purchased this unit for a recent kitchen remodel. Its a great size with sleek design. Just wish it was as reliable! Sometimes it works, other times the door switch issue. We went thru much expense to properly duct this outside thru a masonry wall. Sadly we just borrowed a countertop model to use until we figure this things problems.
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 5
  • Innovation: 5
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Average Microwave

Submitted by Daryl70 - 2/11/2019

Have owned this unit 2yrs years now. As a straight forward microwave it works fine. However, it has been below average with regard to its internal components. It has 2 door switches replaced, 1 under warranty and 1 by myself. Just recently, it gave me an error code F4E4. This indicates a sensor failure. It doesn't tell me which sensor. The whirlpool site doesn't give any help for removal of either sensor identified. Like the title states "Average Microwave" at best. not sure I'd be willing to recommend to unit to anyone. It's below Kenmore reliability standards.
Originally posted on Whirlpool.com

Gift box Incentivized Review

  • Capacity: 4
  • Design: 3
  • Easeofuse: 4
  • Features: 4
  • Innovation: 4
  • Performance: 2
  • Quality: 2
  • Soundlevels: 3
  • Value: 3

No, I do not recommend this product

Works efficiently!

Submitted by nmf224 - 2/11/2019

Temperatures are true to my expectations, works well, clean lines, easy clean up.
Originally posted on Whirlpool.com

Gift box Incentivized Review

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 4
  • Innovation: 4
  • Performance: 5
  • Quality: 5
  • Soundlevels: 5
  • Value: 4

Yes, I recommend this product

Door switch issue too.

Submitted by Lee Ro - 2/4/2019

The door does not detect when it's closed. It started happening after 3 years of gentle use. Buy a diff model. See lots of similar complaints. Was fine when it worked, not I have to repair or replace. :(
Originally posted on Whirlpool.com

  • Capacity: 3
  • Design: 3
  • Easeofuse: 3
  • Features: 3
  • Innovation: 1
  • Performance: 3
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Microwave on the fritz

Submitted by Bradleyk - 1/30/2019

We purchased are appliances in May 2017. We had no problems until December 2018 when the open/close error appeared. I would be hit and miss thing until this past week it quit working completely.
Originally posted on Whirlpool.com

  • Capacity: 4
  • Design: 1
  • Easeofuse: 2
  • Features: 3
  • Innovation: 3
  • Performance: 3
  • Quality: 2
  • Soundlevels: 3
  • Value: 3

No, I do not recommend this product

Broken just outside warranty

Submitted by GregM513 - 1/29/2019

We bought this appliance suite for the second time in three years after a relo bc we loved the styling. Now the microwave has stopped heating after less than 18 mos and the model is no longer carried. Not only do we have to shell out for a new microwave but it will not match the rest of our whirlpool suite. Sounds like a common issue - will try other manufactures in the future.
Originally posted on Whirlpool.com

  • Capacity: 1
  • Design: 1
  • Easeofuse: 1
  • Features: 1
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 1
  • Value: 1

No, I do not recommend this product

Common door issue

Submitted by Justjayme - 1/24/2019

Already had it serviced once and the same problem has returned. Very disappointed.
Originally posted on Whirlpool.com

  • Capacity: 3
  • Design: 1
  • Easeofuse: 3
  • Features: 3
  • Innovation: 3
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Easy to use features...

Submitted by Ms.O - 1/17/2019

Heats quick and evenly and looks good too. Really like the light over the range.
Originally posted on Whirlpool.com

Gift box Incentivized Review

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 5
  • Innovation: 5
  • Performance: 5
  • Quality: 5
  • Soundlevels: 5
  • Value: 5

Yes, I recommend this product

Faulty door switch

Submitted by Linda NKY - 1/17/2019

We've owned this microwave less than 2 years. Door switch started acting up and now we can't get it to work at all. It doesn't recognize that the door is closed.
Originally posted on Whirlpool.com

No, I do not recommend this product

Door latch issues

Submitted by Kenna2177 - 1/8/2019

Have had for just under 2 years and everything has been fine until a few days ago. It was not registering that the door was closed, received message to close door and microwave would not cook. Looking through these reviews it looks like this is a common problem. Very disappointed!
Originally posted on Whirlpool.com

  • Capacity: 3
  • Design: 3
  • Easeofuse: 3
  • Features: 3
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 1

No, I do not recommend this product

Door Latch Issue

Submitted by Jon0820 - 12/31/2018

Bought the microwave May 24, 2017. Model # WMH53520CS-7 serial number TR 7 08 18291 . The door latch has been acting up for the last month and finally went out today. The microwave is not very good quality and I would not suggest buying. The upper door latch no longer catches.
Originally posted on Whirlpool.com

  • Capacity: 1
  • Design: 1
  • Easeofuse: 1
  • Features: 1
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 1
  • Value: 1

No, I do not recommend this product

Started messing up on Thanksgiving

Submitted by RAWebb - 12/12/2018

On possibly the worst day it could happen, it started messing up the day I was hosting Thanksgiving at my house. Like many others have stated, it started having a problem with the microwave not knowing when the door was open or closed. All other functionality of the microwave appears to work (fan and lights on the bottom). I have a video clip of the issue but not on Youtube as the site seems to require. First I noticed the light did not come on when the door opened but it still let some people heat up their dessert. After the next person tried, started beeping with the Ck Time, Open/Close Door message. I unplugged it for 10 minutes and plugged it back in, same problem. Tried it again 3 hours later and the light randomly turned back on after the door was already open. Since then, the light will randomly still not come on and I still get the Open/Close error randomly as well. It has been working as needed mostly as needed but I fear it will soon completely fail. I called in yesterday to schedule a service appointment and was told the cost just to come out is now $125 so I'm may cancel as it might not be worth it. I see most other reviewers have had the issue come back multiple times. I purchased this when I moved into my new house in March of 2017 and it is now malfunctioning less than 2 years in. Based on these reviews, I agree there should be some type of recall, extended repair program past the base 12 month warranty, or a possible class action could come of this since these microwaves are cheap enough to toss out every 2 years. I purchased a gas stove, dishwasher, and refrigerator at the same time all from Lowes that all appear to be doing fine.
Originally posted on Whirlpool.com

  • Capacity: 5
  • Design: 4
  • Easeofuse: 4
  • Features: 4
  • Innovation: 4
  • Performance: 2
  • Quality: 2
  • Soundlevels: 3
  • Value: 2

No, I do not recommend this product

Dead after the door latch problem

Submitted by abat - 12/11/2018

I have had this microwave for about 2 years. Ran into the same door latch problem like everyone else. The microwave would think the door is open even after closing it. After a month of having this problem, the microwave died completely. Considering this is such a common problem with this model, I would think there would be a recall on this item.
Originally posted on Whirlpool.com

No, I do not recommend this product

No longer working in less than 2 years

Submitted by Dan87 - 12/10/2018

Installed microwave January/2017. Last two months it randomly would not turn on when you hit the start button. Something with the door switches I believe. If the light inside did not turn on it would not work when you hit the start button. Now there is no power to the unit. Completely dead. Replaced fuse which did not resolve the issue. Totally frustrating. Especially during the holidays. Quality is totally unacceptable.
Originally posted on Whirlpool.com

  • Capacity: 3
  • Design: 2
  • Easeofuse: 3
  • Features: 3
  • Innovation: 3
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 2

No, I do not recommend this product

2.0 cu. ft. Capacity Steam Microwave

Submitted by Irene85 - 12/6/2018

I bought this in 6- 2017 my home was not finished till 6-2018 within 4 months of using the microwave it didn't work right . It's a hit or miss when we put food in it to reheat, sometimes it works and sometimes it doesn't. I called whirlpool they told me it would be $100.00 to $125.00 for someone just to look. When it stops working completely I will buy another brand.
Originally posted on Whirlpool.com

Gift box Incentivized Review

  • Capacity: 3
  • Design: 3
  • Easeofuse: 3
  • Features: 3
  • Innovation: 3
  • Performance: 1
  • Quality: 1
  • Soundlevels: 3
  • Value: 3

No, I do not recommend this product

Good Fix

Submitted by WillisT - 11/26/2018

Door sensor repair fixed the problem. I enjoy the features of this microwave.
Originally posted on Whirlpool.com

Gift box Incentivized Review

  • Capacity: 5
  • Design: 5
  • Easeofuse: 5
  • Features: 5
  • Innovation: 5
  • Performance: 5
  • Quality: 5
  • Soundlevels: 5
  • Value: 5

Yes, I recommend this product

Microwave is bad

Submitted by DavecM - 11/23/2018

I had my first microwave 25 years no problems. It was NOT a Whirlpool. This one lasted two years. What a piece of junk!
Originally posted on Whirlpool.com

  • Capacity: 2
  • Design: 2
  • Easeofuse: 2
  • Features: 2
  • Innovation: 1
  • Performance: 2
  • Quality: 1
  • Soundlevels: 2
  • Value: 1

No, I do not recommend this product

Stopped working after 2 yrs

Submitted by Adeforest - 11/22/2018

I bought a complete whirlpool kitchen appliance set in 2016 for our new house we were building. The microwave went practically unused for almost the first year. And now after about a year of light use (2yrs after manufacture date) it stopped working and displays "open/close door" message. It appears many others have this exact same issue, all after 2yrs. Hope all our other whirlpool appliances don't have some unknown defect like their microwaves appear to have.
Originally posted on Whirlpool.com

  • Capacity: 3
  • Design: 2
  • Easeofuse: 1
  • Features: 2
  • Innovation: 1
  • Performance: 1
  • Quality: 1
  • Soundlevels: 2
  • Value: 1

No, I do not recommend this product

Only lasted 2 years!

Submitted by sart - 11/21/2018

Would close the door and it would not start, it would tell me to open and close the door. Sometime it would fix itself...now it won't work at all. Expensive clock at this point. Bought this about 1.5 yrs ago. Decided to try an American company after bad experiences. Figured it would be made better and let longer. Very disappointed with Whirlpool.
Originally posted on Whirlpool.com

  • Capacity: 4
  • Design: 1
  • Easeofuse: 4
  • Features: 4
  • Innovation: 3
  • Performance: 4
  • Soundlevels: 4
  • Value: 1

No, I do not recommend this product

Your Privacy Rights Close X

Vans Appliance and More respects your privacy and use your information with discretion. Some of the ways we use your information is to deliver a high-quality shopping experience, communicate with you, and assist you as you search for the products and services we provide.

Your Privacy Rights You have the right to:

  • Request we disclose the personal information we collect about you.
  • Request we delete any personal information we collect about you.
  • Opt-out of any sale of Your information.

Complete the following form to submit your request. Please note, you can only submit one type of request at a time. Once your request has been received, we’ll verify your identity and review your request. Form Fields: (all are required unless stated otherwise)

Thank You. Your request has been sent!